Job Description
Summary:
The Overnight Warehouse Distribution Supervisor is responsible for leading and directing all warehouse operations on the overnight shift, overseeing a team of approximately 10 associates to ensure safe, efficient, and accurate order fulfillment and distribution. This role is accountable for meeting key performance indicators (KPIs), maintaining a high-performance culture, and handling all aspects of staffing including hiring, coaching, and disciplinary actions up to and including termination in partnership with HR
Key responsibilities
- Lead, supervise, and develop a team of about 20 overnight warehouse associates, including assigning work, providing direction, and monitoring performance.
- Oversee all overnight warehouse activities, including receiving, picking, packing, shipping, replenishment, and inventory movements to ensure on-time, accurate order fulfillment.
- Monitor and maintain shift KPIs (productivity, accuracy, on-time shipment, labor utilization, safety metrics), using reports and dashboards to track results and drive improvement.
- Prepare and review daily, weekly, and monthly operational reports, communicating performance, variances, and action plans to senior management.
- Ensure compliance with all company policies and standard operating procedures, as well as OSHA and other safety and regulatory requirements.
- Conduct regular shift huddles, safety talks, and process reviews to keep the team informed, aligned, and focused on priorities.
- Partner with HR to recruit, interview, hire, and onboard new warehouse associates for the overnight shift.
- Provide ongoing coaching, training, and performance feedback; manage disciplinary issues including verbal and written warnings, performance improvement plans, and terminations, when necessary, in accordance with company policy.
- Manage scheduling, time and attendance, and labor planning to ensure appropriate coverage while controlling overtime and labor costs.
- Drive continuous improvement initiatives to increase productivity, accuracy, safety, and employee engagement, using data and root-cause analysis.
- Maintain a clean, organized, and “audit ready” warehouse environment during the overnight shift.
- Coordinate equipment needs (forklifts, pallet jacks, scanners, etc.), including ensuring proper use, reporting maintenance issues, and minimizing downtime.
- Investigate and document incidents, inventory discrepancies, and service failures, implementing corrective and preventive actions
Required qualifications
- Minimum 5 years of progressive experience in warehouse, distribution, or logistics operations, with at least 2 years in a supervisory or management role.
- Proven experience leading teams of 15–25 associates in a high-volume distribution or warehouse environment, preferably on a night or overnight shift.
- Demonstrated ability to understand and use operational reports, KPIs, and basic analytics to manage performance and drive decision-making.
- Hands-on experience with disciplinary processes, performance management, and documenting coaching and corrective action.
- Experience recruiting, interviewing, hiring, training, and, when necessary, terminating employees in alignment with HR policies and local laws.
- Familiarity with Warehouse Management Systems (WMS) and RF scanning; comfortable with basic Excel and reporting tools.
- Strong knowledge of warehouse safety practices and OSHA guidelines.
- Excellent communication, leadership, and conflict-resolution skills, with the ability to hold team members accountable while maintaining a positive work environment.
- Ability to work an overnight schedule, including some weekends and holidays as needed.
Preferred qualifications
- Experience in retail, e‐commerce, 3PL distribution environment.
- Bilingual (English/Spanish) a plus, especially for diverse warehouse teams.
Working conditions and physical requirements
- Primarily warehouse environment on an overnight shift, with exposure to varying temperatures and warehouse noise.
- Frequent walking, standing, bending, and lifting to–50 lbs. as part of daily operations.
- Required work schedule of 6PM to 3AM Monday to Friday, with one week of training during daytime operation hours of 9AM to 6PM Monday to Friday before transitioning to nights
\nCompany Description
Logistics company conveniently located in Clifton New Jersey.
Logistics company conveniently located in Clifton New Jersey.
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