Remote IT Help Desk Specialist Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

Providing remote support to the Internal Revenue Service (IRS) Criminal Investigation team, the full-time Remote IT Help Desk Specialist will assist over 4000 customers nationwide by troubleshooting issues, managing user accounts, and educating users on self-service options. Key responsibilities Provide remote technical support to users and assist with troubleshooting desktop and application issues Manage user accounts, including adding, removing, and maintaining access to various resources Respond to customer inquiries via phone and email, processing tickets and escalating issues as necessary Required qualifications Must be a US citizen 1+ year of IT help desk support experience High school diploma or equivalent; Associate's degree in IT preferred Proficiency in desktop and laptop operating systems and hardware technologies Experience in a call center or similar customer service environment

Job Tags

Full time, Remote work

Similar Jobs

Complete Landscaping Service, Inc.

Commercial Landscape - Business Development Manager Job at Complete Landscaping Service, Inc.

 ...determine your rewards, your abilities define your success, and your professionalism leads to autonomy! Job Title: Business Development Manager Division: Maintenance Location: Bowie, MD JOB SUMMARY: Responsible for the management of sales... 

Tax Staffing Solutions

M&A Tax Attorneys Job at Tax Staffing Solutions

 ...planning, executing and closing to deliver outstanding integration related activity, including (but not limited to) the following: Tax due diligence and operational discovery Acquisition structuring (domestic and US international) Tax integration step plan... 

Prep Academy Tutors

Special Education Teacher (Dyslexia & Orton-Gillingham Certified) Job at Prep Academy Tutors

 ...We are looking for experienced Special Education tutors and teachers who have experience working with students withDyslexia and Autism, and who are also Orton-Gillingham certified. Are you an energetic , enthusiastic , and driven educator who wants to make... 

Thomson Reuters Markets Espana SL.

Executive Protection Specialist Job at Thomson Reuters Markets Espana SL.

 ...Southern California Edison seeks a seasoned Close Protection Officer in Rosemead, CA to safeguard executives and highprofile events using intelligencedriven risk assessments and rapid response.You will coordinate secure transportation, monitor for threats, and work... 

LVMH

Seasonal Associate Job at LVMH

 ...LE POSTE VOTRE PROFIL Le poste Seasonal Associate Votre profil Job ID: 296018 Store Name/Number: NY-World Trade Center (0940) Address: 185 Greenwich Street, Suite LL4305, New York City, NY 10007, United States (US) Hourly/Salaried:...