Union Customer Service Representative Job at Graybar, Garden City, NY

  • Graybar
  • Garden City, NY

Job Description

Union Customer Service Representative

As a Union Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Skills & Requirements

  • Strong communication skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • Some retail or counter sales experience preferred
  • High School education
  • 2 year or 4 year degree preferred

Shift and Hours: Monday - Friday; 9:30 am to 5:30 pm

Compensation Details: The expected rate of pay for this position is $25 per hour, depending on experience.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.

Equal Opportunity Employer/Vet/Disabled

Graybar

Job Tags

Hourly pay, Monday to Friday, Shift work

Similar Jobs

Chick-fil-A

Prep/Dishwasher Team Member Job at Chick-fil-A

 ...valuable skills while working in a fast-paced, team-oriented environment. As part of our Back of House team, you will...  ...preparing fresh ingredients, maintaining food quality, and ensuring the kitchen...  ..., and health guidelines at all times. Stocking and rotating inventory... 

Small Potato Trucking

REGIONAL LANE FOR AMAZON NEEDS CDL-A DRIVERS Job at Small Potato Trucking

 ...2400 miles per week on average Route and stops vary both daily and weekly. However, drivers are usually limited to the greater NJ...  ...few 6 day work week, 34 hour reset time. $235 Daily Pay for every day working (6 day work week x $235 = $1,410 estimate check... 

Affinity Executive Search

Technical Account Manager- Paper Mill Job at Affinity Executive Search

 ...description: KEY RESPONSIBILITIES:Serve as the primary technical point of contact, building trust and strong relationships within paper mill accounts.Effectively offer strategic advice, best practices, and proactive recommendations for product implementation and... 

Skybridge Restoration Inc

Trade Intructor Teaching Job at Skybridge Restoration Inc

 ...Benefits: 401(k) Flexible schedule Free uniforms Skybridge Trade School Is Growing Join Our Team! At Skybridge Trade School,...  ...standards, and real-world applications Prepare students for entry-level employment in the skilled trades Mentor and guide students... 

Tax Staffing Solutions

M&A Tax Attorneys Job at Tax Staffing Solutions

 ...planning, executing and closing to deliver outstanding integration related activity, including (but not limited to) the following: Tax due diligence and operational discovery Acquisition structuring (domestic and US international) Tax integration step plan...